Training
At the Frontline Results Group, LLC, our experienced trainers have trained thousands of first responders and private business employees. We offer training courses in employee wellness, mental health and wellness, leadership, basic peer support, active threat response, and others. We can customize courses to meet your needs. Contact us for more information and quotes for training.

Courses Offered
Basic Peer Support & First Responder Wellness
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Basic Peer Support for First Responders Certification Training - 3-day course
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Covers first responder psychology, wellness, stress reactions, critical incident responses, resiliency, strategic planning, and suicidal ideation.
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Focuses on understanding mental health needs, recognizing stress and crisis in colleagues, building team resilience, and addressing suicidal ideation.
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When the Smoke Clears (Introduction to First Responder Wellness and Emotional Survival) with Lt. Jeremy Sprague - 2 – 4 hours
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Explores challenges in a first responder career, focusing on personal experiences with officer-involved shootings, LODDs, police suicides, and traumas.
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Topics include hypervigilance, critical incident survival, overall wellness, stress, psychological reactions (including PTSD), resistance, resiliency, and recovery.
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Suicide Awareness and Prevention - 4 hours
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Addresses suicide among first responders, types of stress, impacts on well-being, normal and abnormal stress reactions, and wellness strategies.
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Covers suicide statistics, suicidal ideation, warning signs, intervention strategies, and available resources.
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BRAIN HEALTH: Supporting First Responder Wellness Throughout and After Your Career with Sheila Russell, LISW – 2 Hours
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Focuses on neuroscience-rooted physical and mental health techniques for public safety professionals.
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Provides proactive strategies to promote and sustain a healthy career and maintain well-being throughout and beyond a public safety career.
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Emotional Awareness Guidance for Law Enforcement (E.A.G.L.E.) with Sgt. Sean O'Neill – 2-8 Hours
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Provides techniques for voluntary compliance in peer support and street encounters.
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Emphasizes stress reduction through EAGLE techniques and fostering positive interactions with individuals on duty, at home, and with peers.
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Critical Incidents & Trauma
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Navigating Officer-Involved Shootings: A 4-Hour Session with Lt. Jeremy Sprague - 4 hours
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Explores the impact of Officer-Involved Shootings (OIS) on personnel, families, and agencies, drawing from personal experiences.
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Covers logistical responses, best practices for peer support, legal considerations, and safe support strategies for individuals involved in OIS.
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Critical Incident Desensitization Protocols (CIDP) with Sheila Russell, LISW – 2-4 Hours
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Introduces Critical Incident Desensitization Protocols as "psychological first aid" for crises, disasters, and critical incidents.
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Explores Critical Incident Desensitization (CID) and Acute Traumatic Incident Processing (ATIP) protocols using eye movements or bilateral stimulation (BLS).
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Is Your Department Prepared? Handling LODD, Suicide, and Other Active Duty Deaths with Lt. Jeremy Sprague – 2 Hours
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Examines the impact of Line of Duty Deaths, Suicides, and Active Duty Deaths on agencies, employees, and families.
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Equips peer support team members with logistical and emotional strategies to handle these situations and provide support during loss and grief.
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Communication & Support Skills
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Motivational Interviewing with Sheila Russell, LISW – 2-4 Hours
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Introduces Motivational Interviewing (MI) as an evidence-based peer support strategy.
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Covers principles of MI: engagement, focus, evoking "change talk," and collaborative planning for behavioral change.
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Handling First Responder Relationship and Family Issues with Sheila Russell, LISW – 2-4 Hours
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Addresses challenges faced by First Responders and their families due to stress and trauma.
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Explores techniques to improve well-being, functionality, and relationships for first responders, their partners, and children.
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Leadership Training
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Frontline Supervision in the 21st Century
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Discuss leadership skills that prioritize and champion employee well-being.
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Create a more engaged, motivated, and resilient team by focusing on wellness.
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Improve your ability to communicate about and support employee well-being.
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Learn to integrate wellness into daily leadership practices and performance management.
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Build a healthier, more supportive, and ultimately more productive work environment.
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Frontline Command Leadership
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Develop a comprehensive understanding of how wellness directly impacts retention and recruitment in public safety.
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Gain the knowledge and tools to create and implement a strategic agency wellness plan.
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Learn evidence-based wellness practices across physical, mental, emotional, financial, social, and spiritual dimensions.
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Enhance your leadership skills to champion a culture of wellness from the command level.
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Improve your agency's ability to retain experienced personnel and attract high-quality recruits.
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Strengthen the overall health, resilience, and effectiveness of your agency.
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ICISF Crisis Intervention Courses with Lt. Jeremy Sprague (Approved ICISF Instructor)
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Assisting Individuals in Crisis - 2 Days
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Focuses on individual crisis intervention techniques as "emotional first aid."
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Teaches fundamentals and protocols for individual crisis intervention in various fields.
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Group Crisis Intervention - 2 Days
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Presents core elements of a comprehensive crisis intervention curriculum.
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Provides knowledge and tools for group crisis interventions: demobilizations, defusings, and Critical Incident Stress Debriefing (CISD).
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GRIN (Combined Assisting Individuals in Crisis and Group Crisis Intervention) - 3 Days
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Combines all content from the "Assisting Individuals in Crisis" and "Group Crisis Intervention" courses.
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Covers individual and group crisis intervention techniques, including CISM fundamentals and specific group interventions.
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Business Safety
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Active Threat Response
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In an increasingly unpredictable world, businesses must prioritize the safety and security of their employees. This critical training course, "Business Safety - Active Threat Response," equips your team with the knowledge and practical skills to effectively respond to active threat situations in the workplace. Based on the widely recognized and FBI-endorsed "Run, Hide, Fight" methodology, this course empowers individuals to make life-saving decisions during high-stress events. This course offers the option of practical exercise for course attendees if requested.
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Robbery Response
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Retail robberies are a serious concern, posing significant risks to employees and customers. This essential training course, "Retail Robbery Response: Prioritizing Safety for Employees and Customers," provides retail employees and management with the critical knowledge and skills to react effectively and safely during a robbery event. Going beyond immediate response, this course also equips businesses with proactive strategies to minimize their risk of robbery and cultivate a safer environment for both staff and clientele.
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Custom Courses
We can customize courses to meet your training needs.
Contact us for your individual training needs.